RecruitFlow AI

Data deletion instructions

Last updated: [Last updated date] · Effective: [Effective date]

You can ask us to delete the information RecruitFlow AI holds about you at any time. This page explains how, for business customers, for job applicants and for data received from Meta (Facebook and Instagram) or Google. The privacy policy explains what we hold and why.

If you applied for a driving job#

  1. Email [Contact email] with the subject “Delete my application”.
  2. Include the name, phone number and, if you gave one, the email address you used, and the carrier you applied to if you know it.
  3. We confirm the request with the carrier (we hold your application on its behalf). The carrier’s owner or admin then finds every application with your phone number or email address and deletes them in RecruitFlow AI.

You can also ask the carrier directly: its owner or admin can delete your application in the app without contacting us. Records of visits to the application page hold no name or contact details and are deleted automatically after about 13 months. To stop calls and texts without deleting your application, reply STOP to any text from the carrier.

If you use RecruitFlow AI for a carrier#

  • Remove a person: an organization owner or admin can remove a member in Settings. To delete your own user account entirely, email [Contact email] from the address you sign in with.
  • Delete an organization: the organization owner emails [Contact email]. We delete the organization with its offers, creatives, campaigns, applicants, ad platform connections and activity log.
  • Delete specific applicants: an organization owner or admin deletes one applicant from its row menu on the Leads page, or every record of one person by phone number or email under Settings → Privacy requests. Export data on the same menu downloads a copy first. You can also email [Contact email] with the applicants concerned and we will arrange it with you.

Data from Meta (Facebook) or Google#

RecruitFlow AI does not use Facebook Login or Sign in with Google and does not collect personal profiles from Meta or Google. It reads only the ad account and campaign data of a carrier that connected its own ad account. To delete that data:

  1. In RecruitFlow AI, open Integrations and choose Disconnect on the Meta or Google Ads connection. This deletes the stored access credentials at once, so no more data can be read.
  2. Remove the app’s access on the platform side as well: in Meta Business Settings under Integrations or system users, or in your Google account’s third-party access settings.
  3. To delete the campaign and performance data already received, email [Contact email] with the subject “Delete Meta data” or “Delete Google data” and the name of your organization.

What happens after you ask#

  • We reply to confirm we received your request and may ask you to verify that the information is yours, for example by replying from the email address on record.
  • Verified requests are completed in the live database within [Deletion response time]. Copies in nightly backups disappear as those backups are deleted, 14 days after they were taken.
  • The activity log keeps a minimal record that a deletion was made, without the deleted name, phone number or email address. We also keep information we must keep by law.
  • We tell you when the deletion is complete.

Contact#

[Company legal name], [Company postal address], [Contact email]